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employee relations

Are You Making These Common Management Mistakes?

Being in the motorcycle business, you know that a governor is a device intentionally limiting acceleration. I submit that dealership managers are restricting their own acceleration (although not intentionally). Below are five of the most common ways in which managers are holding themselves back. 1. Sales managers are selling and closing every deal. Because of

Do You Recognize These Three Types of Sales-Related Stress?

Feeling stressed out right about now? To deal with stress, you first must understand where it comes from. The American Management Association identifies three basic types of stress: 1.) Individually oriented stress 2.) Interpersonally oriented stress 3.) Organizationally oriented stress Let’s break down each of these stress types and explore where and how they originate.

7 Cool Ways to Recognize Your Sales Superstars

If your hiring and staff development practices are good enough (or you’re just plain lucky), sooner or later you will have a sales superstar on your hands. These are the people that produce more, solve problems and can inspire others. But are you doing enough to recognize these superstars? (Don’t call them “superstars” — that